No Risk Renos™

Performance Guarantee

 

No Risk Renos™
You’ve heard the horror stories and watched the dramatic TV shows! At RENOVANTAGE™, we know it doesn’t have to be that way. We have developed two unique programs that reduce the risk of renovating your home. There aren’t any other programs available to homeowners that even come close to matching the assurances we provide.

Performance Guarantee
Each Certified RENOVANTAGE™ Contractor will provide Performance Guarantee issued by RENOVANTAGE™. The Performance Guarantee will act as a performance bond to ensure that the contractor completes its obligations per the agreement. In the event that the contractor does not complete its obligations in a satisfactory manner, RENOVANTAGE™ will step in to assign another contractor and will use the Performance Guarantee.

In order for the Performance Guarantee to be effective for any Agreement between a Client and a Certified Renovantage Contractor, the Certified Renovantage Contractor must submit an application to Renovantage by completing the designated form on its website. If the Certified Renovantage Contractor is in good standing, Renovantage will issue a Performance Guarantee Certificate to the Client indicating the Effective Date and the project address. Until Renovantage issues the Performance Guarantee Certificate, the Performance Guarantee is not in effect.

Click here to complete the Performance Guarantee Form to register your project. All projects must be registered in order for the Performance Guarantee to be effective.

Dispute Resolution Services

In those rare situations where the contractor and homeowner disagree, RENOVANTAGE™ has devised a fast and cost-effective process for resolving these matters. As part of our Standard Agreement, the parties agree to utilize the RENOVANTAGE™ Dispute Resolutions Services and to share equally in the expenses of the appointed mediator and/or arbitrator. Here’s how it works:

Mediation
RENOVANTAGE™ shall appoint an independent Mediator who will visit the job site and meet with the contractor and client to discuss the issues within 3 business days. The Mediator will be either a licensed Engineer or Architect who is a knowledgeable expert on home renovations.
The Mediator will document the agreed upon resolution or write a report with his assessment to RENOVANTAGE™.

Binding Arbitration
If the parties do not agree on problem resolution following a mediation meeting, a Binding Arbitration meeting will be scheduled to occur within 2 weeks, assuring a speedy resolution. The independent Arbitrator will listen to each party’s position, review the Mediator’s report and issue a judgment.
Following an arbitration ruling, it is expected that the Contractor and Client will agree to complete the project per the original contract terms or as amended as a result of the Arbitration ruling. If one or both of the parties do not agree to proceed with project completion then:
In the event that a ruling in favor of the homeowner, RENOVANTAGE™ shall make its best efforts to appoint a new Certified RENOVANTAGE™ Contractor to complete the work per the original terms. If necessary, RENOVANTAGE™ will have some or all the Performance Guarantee released and will apply the amount to cover any additional expenses incurred above the original contract.

RENOVANTAGE Dispute Resolution Services

Why hire a RenovantageTM contractor?

Watch our 3 minute overview

  • No Risk Renos™ Performance Guarantee
  • Certified Renovantage ™ Contractors
  • Right Price Renovations ™
  • Interior Design
  • Architectural Design

What our happy RenovantageTM clients have to say

"He always sets clear and realistic expectations up front and meets timelines. They were always on time and cleaned up their mess every day before leaving and they are also very responsible. They are very helpful and easy to work with and I have full confidence that they will do good work. They are very trustworthy people."

- Elsie W.

"They were great! They came in on time and on budget and dealt with any issues that came up very promptly and efficiently and to everyone’s satisfaction! I was incredibly happy with quality of products and workmanship. Their work ethic is relentless; I don’t know where they get the time to sleep. They are fabulous and really good to work with. I have nothing but rave reviews for them and the work they have done. Anyone, who gets the opportunity to work with them, will be very happy so I am glad to offer my experience and feedback and be a part of making someone else happy."

- Evelynn R.
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